Share Poll

Poll link

500 px
350 px
250 px
Preview

widget preview:

Width - px Height - px

Close preview
! You are using a non-supported browser Your browser version is not optimised for Toluna, we recommend that you install the latest version Upgrade
Our Privacy Notice governs your membership of our Influencer Panel, which you can access here. Our website uses cookies. Like in the offline world, cookies make things better. To learn more about the cookies we use, check out our Cookies policy.

R6814371q

  2 months ago

What’s the longest you’ve been on hold, or how long will you wait. And was it worth it?

Over a hour with cell phone company to get new contract and phone, plus hour and half speaking to someone - waste of time as didn’t get a better price on a contract - happily don’t use them anymore
Reply
Post

nicholesilvea

  2 months ago
over an hour Reply
0 comments

boscolucy

  2 months ago
Pandemic or not..it seems like you get shuffled around to a lot of different press one for this scenarios and sometimes getting cut off. It can be so frustrating. Reply
1 comments

Van84

  2 months ago
I once waited almost an hour for a Sephora representative... so stupid, they barely helped in the end. Also, trying to call DavidsTea is a NIGHTMARE! Their wait times are soooo long, I swear they only have like 2 reps! And while you're on hold they say they offer an option where if you don't want to wait on the line, you can enter your phone number and someone will call you back... total baloney! I once did that and no one called me back! I think any company that makes a client wait longer than 20 minutes really needs to revamp their system. No paying customer should have to wait longer than that. I mean they honestly act like we have nothing better to do than to spend hours on hold!
And when it comes to government agencies... don't even get me started. They know they're the government and we have no choice but to wait, so they take total advantage! They are up there at the top of my list of the worst places to call.
Reply
2 comments

BigOreo

  2 months ago
I was in hold with Old Navy when the pandemic first started for almost two hours and then got disconnected! Reply
2 comments

Copied to clipboard

You’re almost there

In order to create content on the community

Verify your Email / resend
No thanks, I’m just looking

OK
Cancel
We have disabled our Facebook login process. Please enter your Facebook email to receive a password creation link.
Please enter a valid Email
Cancel
We're working on it...
When you upload a picture, our site looks better.
Upload