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  2 months ago

What’s the longest you’ve been on hold, or how long will you wait. And was it worth it?

Over a hour with cell phone company to get new contract and phone, plus hour and half speaking to someone - waste of time as didn’t get a better price on a contract - happily don’t use them anymore


  2 months ago
over an hour Reply


  2 months ago
Pandemic or seems like you get shuffled around to a lot of different press one for this scenarios and sometimes getting cut off. It can be so frustrating. Reply


  2 months ago
I once waited almost an hour for a Sephora representative... so stupid, they barely helped in the end. Also, trying to call DavidsTea is a NIGHTMARE! Their wait times are soooo long, I swear they only have like 2 reps! And while you're on hold they say they offer an option where if you don't want to wait on the line, you can enter your phone number and someone will call you back... total baloney! I once did that and no one called me back! I think any company that makes a client wait longer than 20 minutes really needs to revamp their system. No paying customer should have to wait longer than that. I mean they honestly act like we have nothing better to do than to spend hours on hold!
And when it comes to government agencies... don't even get me started. They know they're the government and we have no choice but to wait, so they take total advantage! They are up there at the top of my list of the worst places to call.


  2 months ago
I was in hold with Old Navy when the pandemic first started for almost two hours and then got disconnected! Reply

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