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Yvonne7495
from United Kingdom
beachcomber,harmonica player, reader and scrabble enthusiast - reluctant gardener and cook.

Yvonne7495

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yvonne7495

Voted on the poll: Which of these options applies to you? 11 hours ago

yvonne7495

Voted on the poll: Which of these options applies to you? 11 hours ago

yvonne7495

i just went into my account settings as i am routinely changing all my passwords while I have some spare time but the box for entering my present password is greyed out and wont let me type anything in there? 13 hours ago

TolunaTeamEN

Hi Yvonne. If you haven't heard back from the team last week, that means there is unfortunately no update yet. If you raised a ticket today, it may us take a little longer than usual to get back to you - we faced a global outage over the weekend and therefore many members have opened tickets and our support team is doing their best to deal with the backlog. I do sincerely apologise for your current situation but rest assured, the necessary has been put into action to resolve this for you sooner rather than later. I hope you have a pleasant evening - take care! 13 hours ago

yvonne7495

Voted on the poll: Which of the following applies to you? 13 hours ago

TolunaTeamEN

Hi Yvonne, the site issues over the weekend were global and we have worked to resolve them today. Regarding your issue with surveys, please can you confirm if you have received an update from Support? I don't have access to information concerning your ticket and am therefore unable to comment any further. I remain available if you have any further questions! 13 hours ago

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